1. INTRODUCTION
Emirates Carbon under Farnek Services LLC is a limited liability company registered in United Arab Emirates.
Please read these terms carefully before you submit your order for the service. By placing an order on the Site, you are agreeing to be bound by these Terms of Sale with immediate effect.
By accessing our site www.emiratescarbon.com you agree to be bound to these terms and conditions and our “Privacy Policy”
We may modify these terms for any reason at any time by posting a new version on our website. These changes do not affect rights and obligations that arose prior to such changes
2. ORDER ACCEPTANCE
Order Acceptance: Our acceptance of your order will take place when we notify you of our acceptance by receiving email. If we are unable to accept your order, we will inform you of this in writing or through a call and will not charge you for the product.
Payment: By placing an order, you authorize us or our third-party payment processer to process your credit/debit card details for the amount of your order. We accept payment by, Credit/Debit Card, Uniion Pay, Samsung Pay and Apple Pay.
In order to authorize credit/debit card payments, we may be required to create an account for you with our third-party payment processors, including accepting their standard terms and conditions and submitting your details to them on your behalf. You hereby authorize us to do so and we shall not be liable to you for any damage or loss you may incur as a result.
We may remove or add cards or other payment methods that we accept at any time without prior notice to you.
Our cancellation:
We may cancel your order(s) if:
- You do not make any payment to us when it is due;
- You do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the service; or
- You do not, within a reasonable time, allow us to deliver the service products to you
3. DELIVERY OF YOUR ORDER PURCHASE
Delivery Date: This information will be displayed to you on our Site. Normally, The retirement certificate will arrive in your email within 5 working days.
Invoice: We will issue an electronic invoice for your purchase and send such invoice to the email address you provided to us.
Contacting us (arrange a Cancellation): You may contact us through email or website contact form.
Refund: For services not delivered, you will receive a full refund if you cancel the order before the service delivery;
Refund Procedure: We will issue a refund to you depending on the method you used for payment, as follows:
- If you paid by credit/debit card, you can choose to have a refund by credit/debit card
